"You can tell me your name, if you want."

Ben knows how it feels to want to smash up the furniture, though he hasn't done that in a while. It's one of the habits he wanted to break, as part of getting his anger under control. So he 's sympathetic, and would be even though he doesn't know exactly why the stranger's angry and upset. It isn't his business. His job is to assist.

"The Viper's Pit? Will that do?" It's the first idea Ben can come up with.